Question or request?     EMAIL us at: awesomecollectables@gmail.com
FAQ: If you have a question it might be covered below
 
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  • A. We are an Online Store only, so don't have a physical shop. Let us know if you're after more info/detail for anything you've seen on our site, and we'll see if we can help.
  • A. We have traditionally shipped to Australia, and hope to continue doing so in the near future. Cost is based on the $ value of the sale, and size and weight of the items purchased. We calculate the total purchase and shipping price, then provide you a quote. We are currently investigating new payment options which will allow us to continue offering this service. Until that exercise has been finalised, we will be unable to accept Australian orders. We apologise for the incovenience.
  • A. Yes. When the total of goods purchased is $275 or more (excluding postage), we will ship your order for free to NZ addresses. If you are planning to order multiple items, send us an email at awesomecollectables@gmail.com and we'll see whether we can give you an extra discount.
  • A. We have separate postage & packaging (P&P) rates for single items to Auckland, elsewhere in the North Island, & the South Island. These rates start from $7.80 & will be calculated (based on your selection) when you "Check Out" your order. Maximum P&P charge for New Zealand orders to Non-Rural Delivery addresses is $27.50 (maximum P&P charge to Rural Delivery addresses is $33.00). All orders where the value of goods is $275 or over ship for free to New Zealand addresses (non-rural and rural). P&P includes GST. Parcels will be tracked, with target delivery of 1-3 working days.
  • A. Traditionally we have shipped internationally, excluding the UK (due to lack of clarity around post-Brexit VAT collection). For the UK, we have been able to ship to VAT registered businesses. We are currently investigating new payment options which will allow us to continue offering this service. Until that exercise has been finalised, we will be unable to accept international orders. We apologise for the incovenience.
  • A. The maximum Postage and Packing (P&P) charge for multiple items to any non-rural delivery address in New Zealand is $27.50 per order (max. $33 for rural delivery). Note: It may be less than this, depending on your location and the size of the items you order. Orders for goods valued $275 and over ship for free to New Zealand non-rural and rural addresses.
  • A. Not necessarily. If you are buying a number of smaller items we can combine them into a single package that may only cost the same as a single item. If in doubt, or if you think this could apply, send us an email: awesomecollectables@gmail.com
  • A. No. We have access to a wide range of products, including Acme, AUTOart, AV72, Bburago, Biante, Cararama, Carousel 1, Corgi, Greenlight, Hobby Master, Hornby, Humbrol, Kyosho, Motor Max, Oxford, Oxford Rail, Road Signature/Yat Ming, Scalextric, Sky Guardians Europe, SkyMax, Sun Star, Universal Hobbies, Vitesse, Welly, WSI, plastic kitsets, and other ranges. Some items are subject to pre-order and/or availability from the supplier.
  • A. Payment options are currently limited to Internet Banking only. We apologise for any inconvenience and are currently working on making other options avaialable.
  • A. ASB Manukau, Account Number: 12-3083-0491776-00, Account Name: AWESOME COLLECTABLES
  • A. Yes. All our prices include 15% GST.
  • A. Not as a general rule, but, sometimes you might have something we are interested in, so it doesn't hurt to ask us.
  • A. Unfortunatley we are not currently able to accept Credit Card Payments. We are investigating options to do so in the future, and will update this answer accordingly.
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